Dealing with complaints the old fashioned way
Once upon a time in a very different business world, the customer was the important element in your business. They mattered; we cared...
Customer Service - Don't get it wrong now
We now live in a world where criticism can publicly hit the masses in minutes and gratitude rarely does. Where feedback is fast becoming...
How time flies
Wow, two weeks into this running your own business malarkey. It's been fun and busy and hopefully lead generating. Have sent out the...
And so it begins!!!
In May 2014, I started work for Stepping Out in the Future Business Centre and little did I know it would be the beginning of an exciting...
