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30 Aug 2017

Rachel's Reflections on the week past - This week I consider three examples of how a business has lost it's connection with it's customers.

8 Jul 2016

This week I've been fortunate enough to attend two events in two different settings. They were both suggesting to businesses a means to survive Brexit

I have felt reassured by these speakers that there is another way to act and feel. We don't have to follow the panic, shock and horror that has been the norm for the last two weeks. 

Having seen p...

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Rachel's Reflections - our customer's journey is part of our why

August 30, 2017

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